Monday, February 28, 2011

Marginalizing the Soundbite









By Eric M. Seidel, CEO

The Media Trainers, LLC

How many times have you heard the tired excuse, “They took me out of context”? Sometimes it’s true, but too many times it’s proven to be a lame claim that has no factual standing.

The real issue is delivering soundbites that both the media will pick up and use them the way you intended. That does take some practice and experience. The best way is to respond to questions is with positive, self-contained answers.

However, former presidential speech writer Peggy Noonan’s column in the February 26, 2011 issue of The Wall Street Journal has pointed out how the soundbite is being defeated by the Internet. While her specialty is politics, consider this paragraph from her column and how it might apply to messages you need to reach important audiences:

In the past quarter-century or so, the speech as a vehicle of sustained political argument was killed by television and radio. Rhetoric was reduced to the TV producer's 10-second soundbite, the correspondent's eight-second insert. The makers of speeches (even the ones capable of sustained argument) saw what was happening and promptly gave up. Why give your brain and soul to a serious, substantive statement when it will all be reduced to a snip of sound? They turned their speeches into soundbite after soundbite, applause line after applause line, and a great political tradition was traduced.

But the Internet is changing all that. It is restoring rhetoric as a force… I get links to full speeches every day in my inbox and you probably do too.

People…think it's all Facebook and Twitter now, but it's not. Not everything is fractured and in pieces, some things are becoming more whole. People hunger for serious, fleshed-out ideas about what is happening in our country.

The Internet is a two-edged sword, to be sure. You always need to be careful in what you put on it in order to protect your name (ID) and reputation. But it also liberates you to be your own editor, especially when you cannot afford to be reduced to a soundbite.


Tuesday, February 22, 2011

…But You Can’t Hide













By Eric Seidel, CEO

The Media Trainers®


Did someone forget to tell doctors in Wisconsin about cameras, smart phones, the Internet, social media and cable news outlets?

You’d think people smart enough to get through medical school would understand that in today’s world of instant global communications anything they say or do, especially in the in the public arena, can be recorded and distributed.

And so it appears some doctors—certainly more than just one—were handing out signed notes to protesting teachers to use as illness excuses for their absences from school.

One of those who documented the practice on video was a Fox News producer. The doctor did not know her, had not examined her, yet gave her an official note excusing her from work for being sick.

video

Have these doctors broken the law, or are they simply guilty of a major ethical violation? Conjecture over that quickly followed on-air. One physician, Marc Siegel, suggested that medical licenses could (perhaps even should) be in jeopardy.

video

Apparently, stupidity is not limited to the stupid. It can infect all demographics and ethnicities, including even the most educated among us. Today’s media and communication realities are fueling revolution throughout the Mideast. It’s stunning to watch those who should know better ethically and morally act as if no one will ever find out what they've done.

To its credit, the Wisconsin Medical Society has gone on record condemning doctors who are writing and signing illness excuse notes for protesting teachers.


Tuesday, February 8, 2011

Case Study: NFL Manages Its Message







NFL Commissioner Roger Goodell



No matter whether you believe or support the National Football League or its players’ union (NFLPA) in their latest contract tug-of-war, the NFL’s message management is interesting.

The league is rolling in dough. It’s a $9 billion enterprise. Yet, the owners want money back from their last agreement with the players’ union!

Commissioner Roger Goodell’s reasoning: prevent a financial crisis.

video

Just how well Goodell’s argument will work with fans—it appears to be DOA in the unions’ judgment already—remains to be seen. The owners renounced the current contract back in 2008, yet serious talks are just getting started with a March 3rd deadline before the existing deal expires.

This has all the potential of being a protracted situation that might even threaten all or part of the 2011 NFL season. If so, the real crisis will be for the players, fans and all the people in feeder jobs that support the league, players and the games.